Why is an Accra-hosted server good for my Nigerian or SA business?
Our servers use direct fiber peering to major hubs in Lagos and Johannesburg. This bypasses the usual "long routes" through Europe, giving you speeds nearly identical to a local server.
What is the latency (ping) to neighboring countries?
Thanks to our direct peering, users in Nigeria and South Africa experience significantly lower latency than they would using US or EU-based providers.
Does this support local West African payment methods?
Yes. We fully support Mobile Money (MoMo) in Ghana and local Naira-based payments for our Nigerian clients.
Is this suitable for Fintech or Government apps?
Absolutely. By hosting in Accra with direct regional peering, you maintain African Data Sovereignty while serving the entire continent with high-speed connectivity.
What happens if a regional fiber link goes down?
Our network is redundant. If a direct peer to Nigeria or SA is interrupted, our traffic automatically reroutes to ensure your server stays online 99.9% of the time.
What is the main difference between VPS and VDS?
A VPS shares physical hardware resources with other users, making it cost-effective. A VDS (Virtual Dedicated Server) provides 100% dedicated CPU cores and RAM that are reserved exclusively for you, offering much higher stability for heavy workloads.
Does my VDS have "Overselling"?
No. Our VDS plans use strict resource allocation. Unlike a standard VPS, the resources you pay for in a VDS are physically locked to your instance and cannot be used by anyone else in the Accra data center.
Can I reinstall my OS whenever I want?
Yes! Your control panel allows for instant OS reloads. You can choose between various versions of Linux (Ubuntu, CentOS, Debian) or Windows Server at any time.
Do I get Full Root/Administrator access?
Absolutely. Whether you choose VPS or VDS, you have full root access (Linux) or Administrator RDP (Windows), giving you total control to install any software or custom configurations.
How does "Direct Peering" benefit my users in Lagos or Joburg?
Standard hosting often sends data from Africa to London and back to Africa. Our Direct Peering keeps your data on the continent, cutting out thousands of miles of travel and reducing "lag" for your users in Nigeria and South Africa.
What kind of storage do you use?
We use NVMe SSD Storage in our Accra nodes. This is up to 25x faster than traditional hard drives, ensuring your databases and websites load instantly.
Is DDoS Protection included?
Yes. All our Accra-hosted VPS and VDS instances come with built-in DDoS protection to filter out malicious traffic before it reaches your server.
Can I upgrade my VPS to a VDS without losing data?
In most cases, yes! You can scale your resources through the billing area. If a migration is required, our team handles the move within the Accra center to ensure zero data loss.
Do you offer Managed Support?
Our standard plans are unmanaged (self-managed), but we offer Managed Service Add-ons where our Accra-based engineers handle security updates, backups, and server monitoring for you.
Is there a contract or can I cancel anytime?
We offer flexible billing. You can pay monthly with no long-term commitment, or choose annual billing to lock in a discounted rate.
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